Working at the front desk in one of the central hubs on campus, I have seen it all. As a library that serves thousands os students as well as the public, I have learned a great deal in customer service. In my three  years working at the front desk, I've provided administrative support to our guests, assisted in organizing campus events such as therapy pets and lectures, maintained the organization process through shelving and the circulation of books and designed and executed special projects. My most recent project resulted in handout cards that patrons can take and use to guide them through some of the common questions we get, such as how to request a book or how to renew an item. 

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I've also managed to snag the honorary role as the decorator. I have so much fun with this that you'll find a new theme every month!